Legal

Event Policies

Information regarding ticketing, entry requirements, and refunds.

Ticketing & Refunds

All ticket sales are final. There are no refunds, exchanges, or cancellations. If an event is postponed, your ticket will be honored for the rescheduled date. If an event is cancelled without a rescheduled date, a full refund will be automatically issued to the original method of payment.

We strongly advise against purchasing tickets from third-party resellers or scalpers. Showdown Alaska cannot guarantee the validity of tickets purchased outside of our official ticketing partners (Tixr, Eventbrite).

Entry & Security

All attendees are subject to search upon entry. Showdown Alaska and our venue partners reserve the right to refuse entry or remove any individual whose behavior is deemed unsafe, disruptive, or in violation of venue policies.

  • Valid, physical, government-issued photo ID is required for all events with age restrictions.
  • No professional cameras (with detachable lenses) without prior press approval.
  • No outside food, beverages, or weapons of any kind.
  • Zero tolerance policy for illegal substances.

Age Restrictions

Age requirements vary by event and venue. Most shows at Williwaw Social are 21+ only. All-ages events will be clearly marked on the event page and ticket listing. Minors (under 18) must be accompanied by a parent or legal guardian at all-ages events.

Fake or altered identification will result in immediate denial of entry with no refund.

ADA Accessibility

Showdown Alaska is committed to making our events accessible to all guests. ADA-accessible seating, viewing areas, and restroom facilities are available at all venues. Service animals are welcome at all events.

If you have specific accessibility needs or require accommodations, please contact us at least 48 hours prior to the event at our contact page so we can ensure the best possible experience.

Outdoor Event Policies

For outdoor festivals and events (including Sundown Solstice and summer concert series), the following additional policies apply:

  • Events are rain or shine. No refunds due to weather.
  • No lawn chairs, blankets larger than 5x5 ft, umbrellas, or pop-up tents.
  • No drones, fireworks, or laser pointers.
  • Sealed, factory-sealed water bottles (1 per person, max 1 liter) may be permitted at select outdoor events.
  • Re-entry policies vary by event. Check your specific event listing.

Photo & Video

Personal phone photography and video is generally permitted. Professional camera equipment, tripods, monopods, and recording devices require advance press credentials. Contact us for media inquiries.

By attending a Showdown Alaska event, you consent to being photographed, filmed, and recorded. Your likeness may appear in promotional materials, social media, and recap content.

Privacy Policy

When you purchase a ticket or sign up for our newsletter, we collect basic contact information to process your order and keep you updated on future events. We do not sell your personal data to third parties.

For questions regarding any of these policies, please reach out through our contact page.